Frequently Asked Questions
How do I enroll in a group lesson?
To sign up for a lesson, please click here for schedules and options.
What is your cancellation policy?
Registration fees and program costs are non-refundable and non-transferable after the session start date. There is a $50 cancellation fee if you cancel within 24 hours of the session start date. Please plan accordingly.
What do I bring?
Please bring a towel for you and your child and swim diapers, if your child is still in diapers. The pool location has limited changing areas, so we ask that all adults come ready to swim. This will help us to get lessons started on time.
Parents/Adults/Guardians:
• Required: Adult swim suit & towel
• Optional: Goggles
Children 3 years old and up & potty trained:
• Required: Swim suit & towel
• Optional: Goggles
Children under 3 years old and/or not potty trained:
• Required: One (1) re-useable swim diaper AND one (1) Happy Nappy cover is required (This will go over the re-useable swim diaper, must fit snug around thighs and waist) and towel
• Optional: Goggles/swim caps
All parents are required to supply their own reusable swim diapers and happy nappy diaper cover, no children will be permitted to attend in a regular diaper or regular disposable diaper.
Can my child attend their lesson if they are sick?
If your child is sick specifically experiencing a fever or a contagious disease, please be considerate of others by keeping your child home from lessons for a minimum of 48 hours. If they have had diarrhea within the past two weeks, do not bring them to the pool. In the case that we recognize that you our your child are visibly ill we reserve the right to deny entry. If you are unsure if your child should attend please consult your doctor prior to attending.
Do I need to accompany my child?
Yes, lessons are held with the support of parents. It is important to have the parent there to comfort the child, reinforce the trust and enhance the bond. We also like to give parents tips so that they can continue to help their child develop comfortably in the water.
What is the pool address?
The Wave: 230 Wythe Avenue, Brooklyn, NY 11249
Can you guarantee a specific instructor?
We cannot guarantee an instructor and will always reserve the right to change instructors if necessary.
What swim diapers are required for children under aged 3?
All children under the age of 3 must wear one reusable swim diaper and one Happy Nappy diaper cover in the water. Diapers must be snug around the waist and thighs. Child(ren) will not be permitted in water without these on. This will result in loss of class. All parents are required to supply their own re-useable swim diapers AND Happy Nappy diaper cover, no child(ren) will be permitted to attend in a regular diaper or regular disposable diaper.
If you have not purchased/already own these items yet, you can do so at your first class. We have limited amount of reusable swim diapers ($10) and Happy Nappy's ($15) at the pool for purchase. We would need to know in advance if you need to purchase at your first class, as there is a limited amount of sizes in each item. We are only accepting CC payments for Happy Nappy's and reusable swim diapers at the pool.
Both items are required. NO EXCEPTIONS!
What is your eating/food policy?
Do not feed your child less than 1 hour before swimming to allow time to digest.
Due to an increase in food allergies. There is NO food allowed in any of our facilities.
Glass containers of any kind are forbidden.
Can I bring visitors and guests?
Due to COVID-19, no visitors or guests are allowed at this time. AquaBeba has the right to deny entry to any visitors that do not follow the visitor policies listed in the visitor policy section of the registration waiver. If a visitor does not respect the policies of the program they will be asked to exit the premises.
How do I cancel a semi-private or private lesson?
We understand that kids get sick. For private lessons, however, we need 24 hour notice for cancellation, otherwise your lessons will go on as planned and cannot be rescheduled.
What if I miss multiple lessons in a session? Is there make-up option?
Due to operational costs no refunds, make ups, transfers or credits will be issued. Attendance is the responsibility of the enrolled participants.
HOW DO I SIGN UP FOR AQUABEBA LESSONS?
Click here for lessons, rates and to sign up! Some lessons do fill up within the first few minutes of posting our schedule. There is no priority enrollment for anyone currently enrolled, previously enrolled, never been, or wait listed. All sign ups are, first come first serve every session.
Is there a way to enroll in advance?
We enroll everyone at the same time as people are often aging out into the next age group. We announce new sessions on Instagram and Facebook the night before it goes out.
WHAT CLASS DO I ENROLL MY CHILD IN/CAN I ENROLL THEM IN AN OLDER AGE GROUP?
All our classes are divided by age groups. We are an age based program with focus on each child's individual swim ability/comfort within their age group. Being in an older age group does not mean more advanced instruction. This is for the safety of each child's mental and physical development. Our program is designed to teach swimming and swim safety through repetition and continued practice. As your child masters each skill, gains muscle memory, endurance, and confidence we add more challenging exercises.
